HCA Social work

Editors: Rachel Probst and Emma Wright 

Providers can connect with HCA BH Social Work via pager, epic message, or chatting in person. Patients can connect with Social Work and resources via phone or handout. See below for details.

Urgent needs: Urgent same day requests (for example involving suicidal or homicidal ideation), please page Quick Response at 31284, available 9-5pm. When you page, please include your contact info, a short note about the need, and the patient’s MRN if possible.

Routine needs: Please send requests through epic by sending a message describing the need to "HCA Behavioral Health Pool" and attaching the chart of the patient. The email inbox used in the past for referrals is no longer supported.

Routine therapy requests: We have some availability presently for short term therapy at HCA and do our best to connect patients’ to therapy in the community as well. Please provide the HCA Behavioral Health Handout which can be found at www.hcaportal.net and/or the HCA Behavioral Health phone 617-667-2022. The HCA Behavioral Health Handout can also be found in paper form on the door of room 174 in Atrium and 601E on the 6th floor

• • 1. 1. • Behavioral Health Services Patient Handout

          • HCA MSW Groups

          • Community Mental Health Centers

          • Substance Use Resources

          • Bereavement Resources

          • MH Resources for Frontline Workers

          • HCA CRS Services

          • Social Determinants of Health (SDoH) decision tree

          • Social Work Contact List (MSW and CRS)

          • Section 12 Form

          • BIDMC's Center for Violence Prevention and Recovery (for patient's impacted by violence)

            • Pager: 31389 9-5pm

            • Phone: 617-667-8141