HCA Social work and CRS

Editors: Rachel Probst and Emma Wright 

Urgent needs: Requires action within 48 hours, please page Quick Response at 31284, available 9-5pm. When you page, please include your contact info, a short note about the need, and the patient’s MRN if possible.

Routine needs: Message "HCA Behavioral Health Pool" with the smart phrase ".hcabh" and attach the chart of the patient. 

Routine therapy requests: Attach the BH resource sheet to after visit summary. Use SmartPhrase: HCABHFINDTHERAPIST 

Psychiatry consult with Dr. Tim Scarella: place Epic referral to "HCA psychiatry consult" - search "Psychiatry"

BIDMC psychiatry referral or addiction psychiatry referral: Place Behavioral Health Referral in Epic - search "Psychiatry"

HCA Resources:

• • 1. 1. • Social Work Contact List (MSW and CRS) by team

          • Behavioral Health Services Patient Handout

          • HCA Therapy Groups open to all patients

          • Social Determinants of Health (SDoH) decision tree

          • BIDMC's Center for Violence Prevention and Recovery (for patients impacted by violence)

            • Pager: 31389 9-5pm

            • Phone: 617-667-8141

General Resources

• • 1. 1. • Community Behavioral Health Centers- great for MassHealth patients

          • Substance Use Resources

          • Bereavement Resources

          • MH Resources for Frontline Workers

          • Section 12 Form

          • Elder Abuse Reporting- after completing follow up with attending to ensure disclosure documentation is completed